Cancellation and Refund Policy

Cancelation Policy
If you would like to cancel a placed order, you need to contact us within 24 hours, via one of the below channels.

Returns Policy
You may return new, unopened items within 7 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received a faulty item).

If you need to return an item, contact us, via one of the below channels:

Contact us
Online, using our contact form
By phone, at +357 25 248994
By email, at info@naipocyprus.com

We will reply during week days, from 08:00 – 17:30.

*We reserve the right to change or update our Returns and Cancellation Policy. We will however post any changes on this page.